AIRAGA is always looking for professionals to join its team. Take a look at the positions available or send us your unsolicited application, which we will be happy to evaluate carefully.
For our Sales Department, we are looking for a new team member to join us as:
Italy & Export Sales Back Office
The successful candidate will work alongside another colleague already covering the same role. The two team members will work closely together on a daily basis, sharing information, priorities and urgent matters in order to ensure operational continuity and mutual support in customer management.
The new team member will be responsible for both Italian and international customers, working closely with customers, sales representatives and different departments within the company.
Key Activities and Responsibilities
Daily management of relationships with customers and sales representatives.
Order entry and monitoring, verification of prices and sales conditions, and preparation and sending of order confirmations.
Coordination with the Warehouse and Logistics departments for order preparation and priority management.
Organisation of shipments and communication with couriers and freight forwarders.
Preparation of commercial, shipping and customs documentation.
Invoicing, document filing and management of customer requests and after-sales activities, including returns, complaints and credit notes.
Preparation of quotations and support in updating price lists and delivery schedules.
Support in the organisation of trade fairs, customer visits and company audits.
Requirements
Previous experience in a sales back office or commercial administration role, preferably within a manufacturing company.
Excellent written and spoken English.
Good written and spoken French and/or German.
Good knowledge of Microsoft Office and familiarity with ERP or business management software.
Availability for occasional business trips, particularly for industry trade fairs.
Knowledge of commercial documentation, shipping procedures and customs formalities.
Strong communication and interpersonal skills, with the ability to work effectively with customers, sales representatives, couriers, freight forwarders and colleagues from different departments.
What We Offer
The opportunity to join a solid Italian manufacturing company operating in the market since 1956.
Initial onboarding, training and support.
A dynamic and collaborative working environment.
Opportunities for professional growth within the Sales Department.
Workplace: Gozzano (NO), Italy
Working hours: Full-time, Monday to Friday
Employment contract: Permanent contract
Salary and employment conditions: Italian Metalworking Industry National Collective Labour Agreement (CCNL Metalmeccanico), with job level and gross annual salary based on experience, ranging from €25,000 to €30,000.
The successful candidate will join the Machining Department as a Transfer Machine Setter, with responsibilities including robot programming and component loading.
Requirements:
Currently there are no other open positions.
